Introduction
ELECTRICFALCON LLC respects the privacy of every person who visits this website, sends a message to the station, or engages the practice for professional work. This policy is written to be read without legal training, and it is deliberately specific about what happens to information once it reaches the station.
This website and the professional services described on it are operated by ELECTRICFALCON LLC and designed by its development partner Electric Falcons. The developer name Electric Falcons appears here so that visitors can identify the studio responsible for the design and engineering of the site. Electric Falcons builds and maintains the pages, the styling and the small scripts that run in the browser, and it does so under the direction of ELECTRICFALCON LLC.
Throughout this document, the terms the Company, we, us and our refer to ELECTRICFALCON LLC. The term you refers to any visitor, prospective client, client contact or other individual whose information may reach the station. Where this policy refers to personal information, the phrase means information that relates to an identified or identifiable individual, in whatever form it happens to arrive.
The Company is a professional practice in the field of computer integrated systems design and related services. The work involves designing, integrating and watching over computer systems for other organisations. That work sometimes requires access to client records and to technical environments, so privacy discipline is treated as a working skill rather than a legal formality. The policy below describes the standards the Company sets for itself.
By using this website or by corresponding with the station, you confirm that you have read this policy and that the practices described here are acceptable to you. If you do not accept these practices, please do not submit information through the site, and contact the station if you have questions before proceeding.
About the Company
ELECTRICFALCON LLC is a limited liability company operating from a modest station in Draper, Utah. The full postal address is 8 E Manilla Cir, Draper - 84020-5106, United States (US). The station can be reached by email at support@electricfalcon.autos and by telephone at +19804896316.
The Company provides computer integrated systems design and related professional, scientific and technical services. Typical engagements involve the assessment of existing systems, the design of integration layers, the documentation of operating routines and the ongoing supervision of systems that have gone live. The Company operates as a data controller for the information described in this policy and acts as a data processor where it handles client records on behalf of a client organisation.
The Company does not sell personal information. It does not rent mailing lists. It does not operate an advertising network. Its commercial interest in information is limited to the ordinary needs of a professional practice: answering enquiries, carrying out engagements, keeping accurate records and meeting its legal obligations.
Scope of This Policy
This policy applies to information collected through this website, through email and telephone contact with the station, and through the administration of client engagements. It does not apply to third party websites that may be reached through links, nor to services operated by clients or vendors under their own privacy notices.
Where the Company handles personal information on behalf of a client organisation, the client remains responsible for its own privacy notice, and the handling of that information is governed by the agreement between the Company and the client. This policy describes the general standards the Company applies in those relationships, but the specific written agreement takes precedence where the two differ.
Some pages of this website are purely informational and collect nothing at all. The policy covers them for completeness, but a visitor who only reads pages and never submits a form, never sends an email and never calls the station may leave no direct record of the visit beyond ordinary server log data maintained by the hosting provider.
Information We Collect
The Company collects information in three broad categories: information you provide directly, information generated by your use of the website, and information received from other parties in the course of professional work.
Information you provide directly
When you send a message through the contact form, the form prepares an email in your own mail application and the message reaches the station as ordinary email. The message will normally include your name, your email address, a subject line and the content you choose to write. You decide what to include. If you mention a company, a role, a project or a technical environment, that detail becomes part of the message and part of the Company mail record.
When you call the station, the Company may record the telephone number from which you call, the time of the call and a short note about what was discussed. When you correspond by email, the Company keeps the thread together with the address used to write.
When you engage the Company for professional work, you or your organisation will supply details required to carry out the engagement. These may include contact details for team members, descriptions of systems, credentials for testing environments and, in some cases, samples of business records. The Company asks for only what the work requires and prefers to use non-production data wherever it is sufficient.
Information generated by your use of the website
The hosting provider for this website records standard technical data for every request, including the internet protocol address of the visitor, the date and time of the request, the page requested, the browser identification string and the referring page where one is present. This data is used for security, troubleshooting and aggregate traffic understanding. It is not combined with your name or email address and is not used to build a profile of you.
The website uses a small amount of browser storage and a single functional script to support the navigation and the reveal animations. These features do not collect personal information, do not track you across other sites and do not place advertising identifiers on your device.
Information received from other parties
The Company may receive information about you from a client organisation that introduces you as a contact, from a vendor involved in a shared engagement, or from a public professional profile that you have chosen to publish. The Company limits such information to what is necessary to carry out the work and treats it with the same standards described in this policy.
How We Collect Information
Information reaches the Company through the contact form on the website, through email sent to the station address, through telephone calls, through written correspondence and through the working documents of an engagement.
The contact form does not transmit data to a server operated by the Company. It assembles a message and hands that message to the mail application installed on your own computer or device. This design is deliberate. It keeps the form simple, avoids storing drafts on a server and gives you a copy of the message in your own sent mail. The consequence is that the Company receives your message through ordinary email infrastructure, which is subject to the privacy practices of your mail provider and of the Company mail provider.
The website does not use form analytics, session recording, heat maps or cross site tracking pixels. It does not embed third party fonts, third party script libraries or third party media players. This keeps the collection surface small and makes the data flows described in this policy complete rather than illustrative.
Information created during an engagement is collected through documents, source code repositories, issue trackers and the written records that the Company calls patrol sheets, sighting logs and watch notes. Those records are stored in locations agreed with the client and are described in the engagement agreement.
Why We Use Information
The Company uses personal information for a narrow set of purposes, each of which is connected to a reasonable business need or an obligation that the Company has accepted.
- To answer enquiries received through the contact form, by email or by telephone.
- To prepare a proposal, estimate or briefing document for a prospective client.
- To carry out professional engagements and to deliver the written records that form part of them.
- To maintain accurate business records for accounting, tax and administrative purposes.
- To protect the security of the station, its systems and the information it holds.
- To comply with legal obligations and to respond to lawful requests from competent authorities.
- To improve the clarity and reliability of the website in general terms, using aggregate information only.
The Company does not use personal information for automated decision making that produces legal effects or similarly significant effects on an individual. It does not use personal information to build commercial profiles for sale. It does not use personal information to send marketing messages to people who have not asked to receive them.
Where the Company wishes to use information for a purpose not described above, it will explain the new purpose before beginning and will ask for permission where the law requires it.
Legal Bases for Processing
Visitors in some jurisdictions have the benefit of specific legal frameworks for personal information. Where those frameworks apply, the Company relies on one or more of the following bases.
Performance of a contract applies where the processing is necessary to carry out an engagement or to take steps at your request before entering into one. This covers the ordinary exchange of information needed to plan and deliver work.
Legitimate interests applies where the Company has a reasonable business need that is not overridden by your rights. Examples include answering a message you have sent, keeping the station secure and maintaining accurate business records. The Company weighs those interests against the impact on individuals and limits the processing accordingly.
Consent applies where you have given clear permission for a specific use. Consent can be withdrawn at any time, and the Company will stop the relevant processing once it has received a valid withdrawal, except where it must retain information for a legal obligation.
Legal obligation applies where the Company must process information to comply with the law, including tax rules, accounting rules and lawful requests from competent authorities.
Analytics and Measurement
The Company reads server level statistics supplied by its hosting provider to understand how many requests the site receives and which pages are used most often. These statistics are aggregate. They do not connect a request to a named individual and are not shared with advertising networks.
The Company does not load third party analytics scripts on this website, does not use fingerprinting to identify visitors across sessions and does not create lookalike audiences. If measurement practices change in a way that affects privacy, this policy will describe the change before the new practice begins.
Service Providers
The Company depends on a small set of service providers to operate the website and to run the practice. Each provider is selected with care and is expected to meet standards comparable to those described in this policy.
The hosting provider stores the website files and serves the pages. It maintains access logs for security and availability and is contractually restricted from using visitor data for its own marketing purposes.
The email provider carries the messages sent to and from the station. Messages are stored on the provider systems under the control of the Company and are protected by the provider security measures in addition to the Company own practices.
Accounting and payment providers process the commercial details required to invoice a client. They receive only the details needed for that purpose, such as a billing contact and the amount due.
The Company reviews its service providers from time to time and will replace a provider if the provider fails to meet the standards the Company requires.
How Long We Keep Information
The Company keeps information only for as long as it needs it for the purpose described in this policy or for as long as the law requires.
Enquiries that do not lead to an engagement are generally kept for two years and then removed, unless the correspondence is needed for a legal or accounting reason. Enquiries are useful to keep for a period because they often become engagements later, but the Company does not keep them indefinitely.
Engagement records, including patrol sheets, sighting logs and watch notes, are kept for the duration of the engagement and for a further period agreed in the engagement agreement. Clients are entitled to receive a copy of the records at any time, and the Company recommends that clients keep their own copy so that no single party holds the only version.
Financial records such as invoices are kept for the period required by applicable tax and accounting rules. Those periods are set by law and cannot be shortened at the request of an individual.
Server logs are kept for a short operational window set by the hosting provider, typically measured in weeks rather than months, and are then rotated out automatically.
How We Protect Information
The Company applies a set of practical safeguards that reflect the size of the practice and the sensitivity of the work it performs.
- Access to station systems is limited to individuals who need it for a specific task.
- Credentials for client environments are held in a dedicated vault rather than in documents or chat threads.
- Client environments are accessed through recorded and audited channels wherever the client permits.
- Workstations use full disk encryption, automatic updates and a screen lock policy.
- Backups of engagement records are kept and tested so that a loss can be recovered.
- Personnel are briefed on privacy and security expectations at the start of each engagement.
No system is perfectly secure. If the Company becomes aware of a security incident that affects personal information, it will investigate promptly, take steps to contain the incident, and notify affected parties and competent authorities within the time required by applicable law. Where the incident affects a client organisation, the Company will notify the client without undue delay and will cooperate fully with the client own response.
Visitors to this website should also take ordinary precautions. Email is not a secure channel for highly sensitive information, and the contact form is designed for first contact rather than for confidential documents. If information of that kind needs to be shared, ask the station for a secure method before sending it.
Your Privacy Rights
Depending on where you live, you may have specific rights over the personal information the Company holds about you. The Company honour these rights for everyone it can, regardless of jurisdiction, unless a legal obligation prevents it.
The right to know means you may ask what personal information the Company holds about you, why it holds it and with whom it has been shared. The Company will answer in writing and will explain any part of the answer that is unclear.
The right to access means you may request a copy of the personal information the Company holds about you. Where the information relates to a client engagement, the Company may need to coordinate with the client and to remove information that belongs to another person before providing the copy.
The right to correction means you may ask the Company to correct information that is inaccurate or to complete information that is incomplete. The Company will make the correction and will notify any party that received the original information where that is reasonable.
The right to deletion means you may ask the Company to delete personal information, subject to legal retention requirements and to any overriding interest in keeping the information for a defined period. Where the Company cannot delete, it will explain why and will limit the processing instead.
The right to restrict processing means you may ask the Company to pause the use of your information while a question about its accuracy or legality is resolved.
The right to object means you may object to processing that the Company bases on legitimate interests. The Company will stop the processing unless it can show compelling grounds that outweigh your objection.
The right to portability means you may ask for personal information you supplied to be provided in a structured, commonly used and machine readable format, where the law provides for that right.
The right to withdraw consent applies where the Company relied on consent. Withdrawal does not affect the lawfulness of processing that happened before the withdrawal.
To exercise any of these rights, write to support@electricfalcon.autos with enough information for the Company to identify you and understand the request. The Company may need to verify your identity before acting. It will respond within the period required by applicable law and will explain any delay.
If you are not satisfied with the response, you may complain to the privacy regulator in your jurisdiction. The Company will cooperate with the regulator and will take reasonable steps to resolve the matter directly.
Privacy for Children
This website and the professional services of ELECTRICFALCON LLC are directed at organisations and at adults acting in a professional capacity. The Company does not knowingly collect personal information from children under the age of thirteen, and it does not design its website for use by children.
If you believe that a child has provided personal information to the station, please contact the station so that the information can be removed. The Company will delete the information promptly and will take reasonable steps to prevent a recurrence.
Where the Company becomes aware that information was collected from a child without appropriate permission, it will delete that information unless a law requires it to retain the information for a defined purpose.
International Transfers
The Company operates from the United States, and the station systems that hold personal information are ordinarily located in the United States. Some service providers may store or process information in other countries.
Where personal information originating in another jurisdiction is transferred to the United States or to another country, the Company takes steps to ensure that the transfer is lawful and that the information receives an appropriate level of protection. These steps may include contractual commitments, an assessment of the provider safeguards or reliance on a recognised transfer mechanism.
Clients with specific requirements about the location of their data are encouraged to raise the point during the first conversation. The Company can sometimes accommodate a regional hosting requirement and will say plainly when it cannot.
Changes to This Policy
The Company reviews this policy when its practices change or when the law requires an update. The date at the top of the policy shows when the current version took effect.
Material changes will be described on this page before they take effect. Where a change affects how the Company uses information that has already been collected, the Company will make reasonable efforts to inform affected individuals and to offer a choice where the law provides one.
Visitors are encouraged to read the policy again from time to time. Continued use of the website after a change takes effect indicates acceptance of the updated policy, except where the law requires a separate consent.
How to Contact Us
Questions about this policy, requests to exercise a privacy right and complaints about the handling of personal information can all be sent to the station through the channels below.
Postal address: ELECTRICFALCON LLC, 8 E Manilla Cir, Draper - 84020-5106, United States (US).
Email: support@electricfalcon.autos. Telephone: +19804896316.
The station answers messages during normal business hours and records messages received outside those hours for the next working block. If your message concerns a privacy right, please say so in the subject line so that it receives the appropriate attention.
This policy is provided by ELECTRICFALCON LLC, with website design and engineering by Electric Falcons.